Frequently Asked Questions
How much does Blue Practice cost?
Pricing is per physician and depends on your clinic's size and the services you need. Reach out and we'll put together a quote — most clinics find the software pays for itself through billing it recovers and staff time it saves.
How long does it take to learn?
Very little. The system was designed alongside practicing family doctors to match how a clinic actually works. One of our physicians put it best: medical students who brought their own iPads and laptops to his clinic "needed ZERO training time from day one." We also train your staff in person.
We're on another EMR (or paper). How hard is switching?
We handle the migration with you. Our team imports your patient demographics and documents, sets up your schedules, fee codes and letter templates, and stays hands-on through your first billing cycle. Switching clinics consistently tell us it was easier than they feared.
Where is our data stored?
On your clinic's own computer system — not in a foreign cloud. See our Security & Privacy page for the full picture.
Does it work with MCP?
MCP billing is the heart of Blue Practice: two-click claims, automatic code prediction, TAD management, and automatic reconciliation of your remittances so underpaid or rejected claims are caught and resubmitted. We maintain a strong working relationship with MCP and keep the fee schedule up to date for you — including the new schedules the moment they take effect.
What hardware do we need?
Blue Practice runs in a web browser on the computers you already have — PCs, Macs, iPads, tablets and phones. A small server is installed at your clinic; we supply and manage it.
Is the AI feature private?
Yes. Dictation, SOAP notes and AI letters are processed on private, physician-controlled infrastructure. Patient data is never sent to public AI services like ChatGPT.
What support do we get?
A local St. John's team that answers the phone. Quick questions get handled on the spot; bigger needs get a visit to your office. Our rapid response team also assists with billing deadlines and IT emergencies.
Can I try it before booking a demo?
Yes — our live demo clinic is open to everyone (username drbennett, password DemoPass2026). Every patient in it is fictional and it resets itself nightly, so feel free to click anything.
How do we get started?
Book a demo — we'll walk you through the system with your clinic's workflow in mind, and answer everything else in person.